Purchase Policy
PSIX Fitness Purchase Policy
1. General Terms of Sale
1.1 Physical and Consumable Products: All sales of physical merchandise and consumable products (e.g., supplements, apparel) are final and are sold on an "as-is" basis. Exchanges for items that are defective upon receipt may be permitted at the sole discretion of PSIX Fitness, subject to inspection of the item and presentation of a valid proof of purchase.
1.2 Services: All sales of services, including but not limited to class credit packages and memberships, are final and non-refundable. No refunds or credits will be issued for partially used credit packages or unused portions of a membership term.
2. Memberships
2.1 Non-Transferability: Memberships are non-transferable and may only be used by the individual under whose name they are registered.
2.2 Automatic Renewal: For your convenience, all memberships are structured as recurring payment plans. Your membership will automatically renew at the conclusion of each billing cycle.
2.3 Cancellation: To terminate a membership and avoid future charges, a written cancellation request must be submitted through the PSIX Fitness website or by emailing support@psixfitness.com no less than twenty-eight (28) days prior to your next scheduled billing date. If notice is provided with fewer than 28 days remaining in the current billing cycle, the cancellation will take effect at the end of the subsequent billing cycle.
2.4 Promotional and Term Pricing: Memberships purchased at a promotional or discounted rate are valid only for the initial term specified. Upon conclusion of the promotional term, the membership will automatically renew at the standard, non-promotional monthly rate in effect at that time. Members on fixed-term agreements (e.g., 6 or 12 months) may, upon written request, renew their existing term or select another available discounted term membership. To prevent automatic renewal at the standard monthly rate, such renewal requests or a cancellation notice must be provided in accordance with the policy outlined in Section 2.3.
Acknowledgment of Policies
By completing a purchase of any PSIX Fitness product or service, you acknowledge that you have read, understood, and agree to be bound by this Purchase Policy, in addition to the PSIX Fitness Terms of Use and Privacy Policy, as may be amended from time to time. All purchases may be subject to additional terms and conditions (e.g., class cancellation rules, package expiration dates), which are incorporated herein by reference.